Q: How long will it take to receive my order? 

A: Orders usually ship from our headquarters within 7-10 business days. However, during big seasonal launches, promotion, and/or sale - ship times will vary, please allow up to 14 days for handling. Once your order ships, you will receive a shipping notification email with tracking information.  For domestic orders, we offer our standard USPS First Class shipping (3-7 days). International orders typically add 1-2 weeks to the transit time.

Q: When will my presale item ship?

A: Presale items have an estimated wait time in the listing on our website. Typically 3-5 weeks.

Q: What if I order another item with my presale item?

A: We will hold your order until it is complete to ship unless other item is purchased in a separate transaction .

Q: How does a gift certificate work?

A: We have electronic gift certificates. Once the transaction is complete your e-gift certificate will email to the email you provide. It can be used on any item in our shop, including sale items.

Q: How does apparel fit?

A: Each clothing item may have a different fit. Please see the description for the specific item you are interested in.

Q: Do your shirts shrink?

A: Our tees are NOT preshrunk. To preserve the integrity on your tees for much longer we highly advise that you do NOT dry your shirts in the dryer. Wash on cold and hang to dry and they will last a lot longer.

Q: What is the return/exchange policy?

A:  Our return/exchange policy is that your returned items should be sent back unworn and with tags attached within 30 days of original ship date. With that said, we believe in our products and want all of our customers to be happy with their purchase! If you have questions or concerns regarding your order, please email our customer service department at and we can come to a reasonable solution that works for both parties!

Q: Do you offer wholesale pricing?

A: No we do not offer wholesale at this time.

Have a question that is not answered on this FAQ page? Please email HELLO@STRAWREV.COM